We provide a detailed size chart on each product page to help you find the best fit. You’ll find it just below the size selector.

If you’re between sizes or have a specific question about fit, feel free to contact our customer service team. We’ll be happy to help you choose the right size.

We care deeply about quality, thoughtful craftsmanship and responsible sourcing.

Each piece in our collection is selected with care, with a focus on quality, comfort and timeless wearability.

Yes, we try to restock popular pieces whenever possible.

To stay updated on restocks, new arrivals and upcoming collections, we recommend signing up for our email updates.

Yes, we offer gift cards.

They’re a lovely way to give someone the freedom to choose their favourite pieces from Hamilton Island Boutique.

We want to make your shopping experience as simple and enjoyable as possible.

We’re pleased to offer free shipping on all orders within Australia, with no minimum purchase required.

We aim to process and prepare your order within 24 to 48 hours after it has been placed.

Once your order is on its way, you’ll receive an email with your tracking details so you can follow your parcel throughout its journey.

Once you’ve received your tracking information, you can use our tracking page to check the latest status of your order.

Changed your mind? No problem.

You can return eligible items for a refund or exchange within 30 days of receiving your order.

Please note that, for hygiene reasons, earrings, underwear and swimwear are non-returnable.

For more information about our return and refund process, please visit our Returns page.

At Hamilton Island Boutique, we offer a 30-day return period, giving you plenty of time to decide whether your purchase is right for you.

Your return period begins on the day your order is delivered. Please make sure your return is sent back within those 30 days.

Please note that we’re unable to accept returns outside of our return period due to the seasonal nature of our collections.

Received a faulty or damaged item? We’re here to help.

If something isn’t right with your order, simply follow these steps:

1. Take a clear photo of the damaged or faulty item.
2. Email us at info@hamiltonisland-boutique.com with the photo attached.
3. Include your order number and a short description of the issue.

Our customer service team will review your message and work with you to resolve the issue as quickly as possible.

We want you to feel completely happy with your purchase, so please don’t hesitate to contact us if something isn’t right.

Once your returned items have been received, your refund will be processed within 7 working days.

You can follow the progress of your return using the tracking number provided by your chosen carrier.

The 7-working-day processing period begins once your return arrives at our warehouse. We’ll notify you as soon as your refund has been issued.

If you haven’t received your refund after this period, please contact us at info@hamiltonisland-boutique.com.

We offer a range of secure and convenient payment methods to make your checkout experience as easy as possible.

We currently accept:

• Major credit and debit cards, including Visa, Mastercard and American Express
• PayPal
• Apple Pay
• Shop Pay
• Google Pay
• Hamilton Island Boutique gift cards or store credit

If you have any questions or experience any issues during checkout, please contact our customer service team.

If you have any questions, we’re always happy to help.

Our customer service team is available 7 days a week to assist with questions about your order, sizing, returns or anything else you may need.

You can contact us at:
info@hamiltonisland-boutique.com
Or use the contact form on our website.

We always aim to respond within 24 hours.

During especially busy periods, it may take a little longer, but you can expect to hear from us within 48 hours.

We’re here to make sure you feel supported throughout your experience with Hamilton Island Boutique.

We’re delighted to hear that you’re interested in joining Hamilton Island Boutique.

For career enquiries, please contact us at:
info@hamiltonisland-boutique.com

Please include Career Enquiry in the subject line, along with a little information about yourself and the type of opportunity you’re interested in.

No, Hamilton Island Boutique operates as an online-only retailer. We are not affiliated with any physical store or any other business that uses the name Hamilton Island.